Solved the issue. The problem was when I gave my name to give a share I entered my first name as the last name so when ComputerShare was asking for my last name, it didn't worked because I needed to enter my first name.
Solved the issue. The problem was when I gave my name to give a share I entered my first name as the last name so when ComputerShare was asking for my last name, it didn't worked because I needed to enter my first name.
Are you on the right URL? I know Canada apes were having trouble with this. US site not being the same as CA site. I don't know if there is an EU site you need to be on.
Yes, I even typed it in like Customer support told me and still nothing. I hope the Holding Account Number they gave me is authentic. Maybe they typed a wrong number
Solved the issue. The problem was when I gave my name to give a share I entered my first name as the last name so when ComputerShare was asking for my last name, it didn't worked because I needed to enter my first name.
Solved the issue. The problem was when I gave my name to give a share I entered my first name as the last name so when ComputerShare was asking for my last name, it didn't worked because I needed to enter my first name.
Solved the issue. The problem was when I gave my name to give a share I entered my first name as the last name so when ComputerShare was asking for my last name, it didn't worked because I needed to enter my first name.
Why GME?
Make sure you are trying to log in on the US site. US should be in the URL when you go to log in.
Solved the issue. The problem was when I gave my name to give a share I entered my first name as the last name so when ComputerShare was asking for my last name, it didn't worked because I needed to enter my first name.
Exactly the steps I took...I will try again today
Solved the issue. The problem was when I gave my name to give a share I entered my first name as the last name so when ComputerShare was asking for my last name, it didn't worked because I needed to enter my first name.
Make shure your on the Computershare US website. There are several computershare sites of other countries which didn't work for this.
Yep yep, i double checked
Are you on the right URL? I know Canada apes were having trouble with this. US site not being the same as CA site. I don't know if there is an EU site you need to be on.
Yes, I even typed it in like Customer support told me and still nothing. I hope the Holding Account Number they gave me is authentic. Maybe they typed a wrong number
DRSBOT 8.00: UTC->2022-11-30 08:09:0
Hmh I have done that through gift-a-share... So unfortunately no help... Still good luck!
Done it as well. Received the letter and now tried to register with the Holder Account Number
As I remember, you need the cs account number and your name. I think you need to fill in just your family name. But I’m not sure anymore.
Tried the same but still same error....
Solved the issue. The problem was when I gave my name to give a share I entered my first name as the last name so when ComputerShare was asking for my last name, it didn't worked because I needed to enter my first name.
Have you tried using only the number part?
I will give it a try but I need to wait one day since I've used all my chances for one day
Solved the issue. The problem was when I gave my name to give a share I entered my first name as the last name so when ComputerShare was asking for my last name, it didn't worked because I needed to enter my first name.
Have you received both letters from CS?
No, only one
Might be simplest to give them a call during US East coast office hours.
Solved the issue. The problem was when I gave my name to give a share I entered my first name as the last name so when ComputerShare was asking for my last name, it didn't worked because I needed to enter my first name.