I will. I'm actually leaning towards your service now. Only downside I see at the moment is the lack of ability to set outgoing caller ID. Is there any kind of ETA on that getting fixed or is that no longer going to be a feature?
Hey! It's coming back very, very soon (less than a month away). But even before it's out, our Support team can help you set it up for you manually. All you need to do is open a Support ticket and our team will handle it for you.
Hi there! I'm one of the founders of OpenPhone. Would love to help you if you're considering our product. Curious what makes you say that we're geared towards larger companies. We started the company in Toronto and built the product specifically to serve small businesses in our community :)
Quick question, do you have any idea what the *actual* average is right now for the campaign registration to be approved for OpenPhone? I've got 20 days worth of patience in me haha but just wondering is earlier possible? Some posts are saying 10 days, some are crazy high.... just wondering
They're a lot lower than that right now - should be closer to 2-3 days. That said, those are averages. If you're having significant delays, please send us a note and we'll do our best to investigate / escalate.
I'm trying to contain my excitement .... I submitted everything on Saturday and Monday was a holiday, so I'll just give it to the end of the week before checking back. Thanks again for your responsiveness!
Hi there - I'm one of the founders of OpenPhone so a little biased but we do everything you need, serve many law firms and also are very easy to use and get going on. Happy to get you set up for a personal demo or you can try us out for free and see what you think.
Everyone always forgets about Openphone… not sure why. It’s perfect for startups! Sure, they don’t play around with spam, but they are a legit contender.
Hi there, thanks for your review. Daryna here, one of the founders. I'd love to look into what's going on here and investigate the issues you've run into. Would you be able to send me a note to daryna at openphone dot com? Thank you!
Hi, I'm one of the founders of OpenPhone and (admittedly) biased here but you should check out our product. We've specifically created it for small businesses based on our experience looking for a business phone system. Happy to answer any questions you might have!
Hi! I'm admittedly biased as one of the founders but you should check out OpenPhone. We've built the service specifically for small businesses. Happy to answer any questions. You should also consider doing a free trial to see how you like it.
I would certainly appreciate it. I really enjoy the app, I hope you guys resolve these bugs quickly. It seems a bit odd that months ago, I did not have these issues. Everything was running smoothly and never had any glitches.
Hey! This is solved now. Our Engineering team solved this issue yesterday and I got a confirmation that it should solve the issue for you specifically, too. No need to reinstall the app (though you might want to reload it, just in case) - you'll be all set!
This has happened to most of the people here. Unfortunately it's a known issue and why many of us left. The reality is that OpenPhone is not business-level communication. It should not be used for anything important in my opinion. The service has gone downhill greatly in the last year.
Hi! I'm one of the founders of OpenPhone and think it would be worth checking out / adding to your list. We're also fellow Canadians and started the company due to the lack of good options for Canadian businesses. We support everything you've listed, and more. Happy to answer any questions. We offer a free trial so you can try it out and see how you like it.
I will. I'm actually leaning towards your service now. Only downside I see at the moment is the lack of ability to set outgoing caller ID. Is there any kind of ETA on that getting fixed or is that no longer going to be a feature?
Hey! It's coming back very, very soon (less than a month away). But even before it's out, our Support team can help you set it up for you manually. All you need to do is open a Support ticket and our team will handle it for you.
Awesome.
daryna at openphone dot com is best!
Thank you for the reply. If you need feedback or beta testers I’d love to be involved. Thanks!
Hi there! I'm one of the founders and would love to get to know your API needs better. Mind sending me a note to daryna at openphone dot com?
Hi there! I'm one of the founders of OpenPhone. Would love to help you if you're considering our product. Curious what makes you say that we're geared towards larger companies. We started the company in Toronto and built the product specifically to serve small businesses in our community :)
You can easily set this up on OpenPhone (disclosure - I'm one of the founders)
I’m interested. 90% of our clients are small businesses. what does openphone do that caters to small business that 8x8 or the other big dogs don’t do?
Nice! Feel free to ping me directly (daryna at openphone dot com) if you would like any help as you consider becoming a partner
Quick question, do you have any idea what the *actual* average is right now for the campaign registration to be approved for OpenPhone? I've got 20 days worth of patience in me haha but just wondering is earlier possible? Some posts are saying 10 days, some are crazy high.... just wondering
They're a lot lower than that right now - should be closer to 2-3 days. That said, those are averages. If you're having significant delays, please send us a note and we'll do our best to investigate / escalate.
I'm trying to contain my excitement .... I submitted everything on Saturday and Monday was a holiday, so I'll just give it to the end of the week before checking back. Thanks again for your responsiveness!
You're most welcome!
Hi there - I'm one of the founders of OpenPhone so a little biased but we do everything you need, serve many law firms and also are very easy to use and get going on. Happy to get you set up for a personal demo or you can try us out for free and see what you think.
Lots of positive reviews from other law firms.
What case management software do you use?
Everyone always forgets about Openphone… not sure why. It’s perfect for startups! Sure, they don’t play around with spam, but they are a legit contender.
Thanks for mentioning OpenPhone! Much appreciated. Here if you have any feedback you'd like to share - daryna at openphone dot com
Glad that was helpful, and thanks so much for sharing this! What an awesome example and I'm sure super useful for a lot of folks here.
Here's a positive review:
Hi there, thanks for your review. Daryna here, one of the founders. I'd love to look into what's going on here and investigate the issues you've run into. Would you be able to send me a note to daryna at openphone dot com? Thank you!
Hi, I'm one of the founders of OpenPhone and (admittedly) biased here but you should check out our product. We've specifically created it for small businesses based on our experience looking for a business phone system. Happy to answer any questions you might have!
Fair feedback and duly noted. We're actively working on revising this flow so folks don't get stuck here. Thanks for sharing your experience!
Hi! I'm admittedly biased as one of the founders but you should check out OpenPhone. We've built the service specifically for small businesses. Happy to answer any questions. You should also consider doing a free trial to see how you like it.
When is caller ID going to get straightened out so folks' business numbers aren't marked as spam?
Hi there!
I've heard good things about OpenPhone, you can set it up on your phone and it offers some neat features.
Thanks for sharing OpenPhone! I'm one of the founders and would love any feedback if there's anything we can improve for you.
Hi. Would you still be able to connect your same phone number to any provider once back in Canada?
Yeah, you can port it back to your preferred provider when you're back.
Hi! I'm a little biased as one of the founders but you should check out OpenPhone.
Would you mind explaining any differences between openphone and the Google version?
Sure thing! The differences depend on whether it's just yourself or you have a team.
Hi there! I'm one of the founders at OpenPhone.
Check out OpenPhone. Disclosure - I'm one of the founders so slightly biased :)
I would certainly appreciate it. I really enjoy the app, I hope you guys resolve these bugs quickly. It seems a bit odd that months ago, I did not have these issues. Everything was running smoothly and never had any glitches.
Hey! This is solved now. Our Engineering team solved this issue yesterday and I got a confirmation that it should solve the issue for you specifically, too. No need to reinstall the app (though you might want to reload it, just in case) - you'll be all set!
Thank you! I'm looking into your issue and have asked a colleague to help out as well.
I am currently using Google Voice and it does all those things you need. I've used OpenPhone in the past as well.
Thanks for mentioning OpenPhone! I'm one of the founders and was curious to hear if you had feedback for us or anything we could do better.
This has happened to most of the people here. Unfortunately it's a known issue and why many of us left. The reality is that OpenPhone is not business-level communication. It should not be used for anything important in my opinion. The service has gone downhill greatly in the last year.
Hey
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Hey there!
I'm opening a brick and mortar location. There are two employees (myself and my partner).
Hi! I'm one of the founders of OpenPhone and think it would be worth checking out / adding to your list. We're also fellow Canadians and started the company due to the lack of good options for Canadian businesses. We support everything you've listed, and more. Happy to answer any questions. We offer a free trial so you can try it out and see how you like it.
Hi! I'm one of the founders of OpenPhone and though I'm a little biased think it'll be a great fit.
I've sent a message but haven't gotten anything back other than an invite to open office next week.
Hi! We are hosting Office Hours on Tuesdays so the next one is next week but you can sign up for a free trial anytime here ->
If you have to have the same number for phone and fax, RingCentral.
Hey! I'm one of the founders of OpenPhone and wanted to thank you for using our product.
Hey! Thanks so much for sharing this!
OpenPhone without a doubt. Do it right from the start, instead of migrating from Google Voice later.
Hi! Daryna from OpenPhone here. Thanks so much for your kind words and for being a customer!