I actually was looking into it last night. And not sure how it all should work because online desktop I have 30+ clients. On mobile there is nothing. I could search and find them, but then still its, search and you have to know what you're looking for. So I would have to pre know oh this customer uses AD on prem so I need to go to that section in glue to get my info.
Yeah, honestly with the new UI they are pushing everyone either hates it (as they usually do). Or it just outright breaks things. The most they do in it is IM and some conference calling with screen sharing.
I'm not seeing the Gulikit with swapable thumbsticks anywhere? Those would be great. I use them on my xbox controller all the time, didn't even know they made them for the deck. Did I just upgrade to their holo sticks recently, yes. Would that stop me from swapping them again.....NOPE lol
Hi. You came here for advice, not for pep talk. Show a little more gratitude for the honest advice given here. Even if you understand the business, being a technician is different from being a business owner, as others have mentioned here. And don't forget the golden rule. With that out of the way. Check some resources such as, Karl Palachuk
Laughing at someone and telling them they have no idea what they are doing when you have 0 idea who they are or their skill level isn't "advice", its a superiority complex. So no I will not show gratitude to someone that does that. Anyone with actual decent advice and good pointers I'll gladly respect. Someone who came to someone that asked for legit help just to laugh in their face and tell them they can't do it, nah I owe them nothing.
Going to assume you don’t have a lot of gear. Some options: Levering it up with a long prybar onto a smaller diameter log. In spots, a come along coupled with other maneuvers can work wonders.
Yeah kind of what I was thinking would need done. Use some already downed wood as a pivot point, lift it slightly and jam some other wood under there and just try to slowly keep raising it at as I go.
Yeah – had the same idea and came back to suggest using another log as a fulcrum and levering it up. Another pair of hands is great for jamming more wood under there while it's lifted.
Not sure why I was downvoted, they have a downloaded self-hosted option. Free except for whatever infrastructure you would need to host it. This WILL be the absolute cheapest product you can find with the most features.
Reddit is reddit. Half the people are just screaming THATS NOT HOW THINGS ARE DONE. Like I haven't been in IT for a long as time. I know how things should be done, and what it would cost. I also know the customer, and their needs and what they will pay for. I wouldn't be looking to build something for them if I couldn't handle it or they wouldn't pay for it to be managed. Everyone assumes they know everything, which yeah some know more than me, that's life. But still people (some not all) miss the be a decent human part of the equation which is why a lot of IT reps get a bad rep, all the brain, 0 people skills
Oh yeah they deff need to invest more in IT. Their budget is just so wonky, since they do disability they can have clients for YEARS before they even make a dime. Which is why I cut them some slack here and there caz ultimately they are trying to actual help people. But they do need to change some practices among other things. Just trying to keep everyone happy and increase my pay in the end lol
You might be able to remove the screens and add some thin weather stripping in the channels, then reinstall the screens. At a minimum, aim for a tape that matches the screens and won't goo all over with sun exposure.
That's actually not a bad idea! I like it. Are window trim and screens are all blacked out, so last season we just used black ductape which I was worried would pull all the paint and or damage the screens, but I think with a season of weathering it kinda just peeled off ez and didn't leave anything behind, which I was kinda shocked about
Ive taught now two new trainees. Don't pretend like you know everything. There's too 1000x more in "IT" than what the average person thinks. You can't know it all. But customers can smell your BS.
I do believe so can move them around but from what I've seen its being cached although idk where. So I'm afraid if I have her do it all. It will see the old sync and just re-order everything undoing all the work.
I was at a place once where I pushed a GPO to create a Desktop shortcut that went to the "Create a Ticket" webpage of the ticketing system. It reduced the amount of tickets that were created by emailing the ticketing system, which helped us since the webpage had different templates with required fields based on the Problem Type.
We need to dig into GPOs on site, but their AD and DC are virtual machines atm and its hit or miss when they actually take if they even do. Sometimes I log a new user in and boom there's the drives from GPOs. Sometimes its like ehhhh here's 2 of the drives. Other times its like nahh fam we ain't got no drive and we have to map them "manually". We have to run a powershell script. Which also sometimes just gives up and says no as well. Its a fun time
You'd be surprised with some end users lol. We tried doing it securely through something with Synology at one point, but the users had to open notepad, put in their password, save it and then upload the file. Half of them didn't know what a txt file was. And I've even seen users trying to edit full blown PDFs in wordpad instead of the PDF editor they pay for and all have. I have no idea how that woman was functioning day to day
If you are talking about the metallic empty stand next to the weapon box, it's where a key or token was previously that you already collected, for example granting access to a new path.
Take this to a legal advice sub. Generally non-competes have to be reasonable to be enforceable. More information about your industry, state & location (ie: densely populated city vs very sparsely populated rural area) are needed to determine if the terms are reasonable or not.
I wouldn’t do it. Chances are, this company is calculating what they pay for the whole contract. You couldn’t reasonably do what a whole MSP can do by yourself. We are talking about every single ticket. It’s likely the company just feels like the contract is too expensive, and thinks they can ‘save’ by just hiring you to replace the MSP, but that’s not really a direct comparison. I’m sure you are very capable, but I’m sure you don’t want to deal with Outlook issues and printer tickets all day long.
Best one we've seen a company had the CEOs credit card details just in a text doc on every PC in the company's desktop. They used it to order parts, and only have like 15-20 machines but still. That happened and no one saw an issue with it.
Planning some more stuff out. Haven't really used Proxmox for anything prior. Any hardware specs I should be looking for? This I will be using the Rsewill RSV-Z2900U 2U Server case, with a 500w PSU, but that's about as far as I've gotten thus far lol.
Depending on your use case there's a few different ways to design a system ground-up. If it's a system that's meant just for you remotely accessing it, then the system requirements aren't as stringent and you could get away with a simple 6+ core/ 32GB/ Few TB/ 1G system.
It will just be so I and clients can access the ticket portal on the web with UVDesk, and then just the connection between me and the client with Rust.
IT Glue has a mobile app that's very well designed for easy access.
I actually was looking into it last night. And not sure how it all should work because online desktop I have 30+ clients. On mobile there is nothing. I could search and find them, but then still its, search and you have to know what you're looking for. So I would have to pre know oh this customer uses AD on prem so I need to go to that section in glue to get my info.
Teams licenses are being separated from E licensing, so it's likely not going to matter.
Well thankfully they already have E3s across the board and from the sounds of it can keep it:
Yep. You were asking to justify pricing, so figured it's worth a mention here for at least the short term. Who knows what renewals will look like
Yeah, honestly with the new UI they are pushing everyone either hates it (as they usually do). Or it just outright breaks things. The most they do in it is IM and some conference calling with screen sharing.
Battey life? The length of this clip :P jk jk
Found the taller replacement LTT video, sadly its just for the D-pad and menu buttons, so still on the hunt if anyone knows
I'm not seeing the Gulikit with swapable thumbsticks anywhere? Those would be great. I use them on my xbox controller all the time, didn't even know they made them for the deck. Did I just upgrade to their holo sticks recently, yes. Would that stop me from swapping them again.....NOPE lol
Hi. You came here for advice, not for pep talk. Show a little more gratitude for the honest advice given here. Even if you understand the business, being a technician is different from being a business owner, as others have mentioned here. And don't forget the golden rule. With that out of the way. Check some resources such as, Karl Palachuk
Laughing at someone and telling them they have no idea what they are doing when you have 0 idea who they are or their skill level isn't "advice", its a superiority complex. So no I will not show gratitude to someone that does that. Anyone with actual decent advice and good pointers I'll gladly respect. Someone who came to someone that asked for legit help just to laugh in their face and tell them they can't do it, nah I owe them nothing.
LoL being a great tech doesn't make you a business. Get promoted to lead and train the others to be better techs.
No shit? Really? Would have never thought that, thanks for the SUPER helpful comment.
Going to assume you don’t have a lot of gear. Some options: Levering it up with a long prybar onto a smaller diameter log. In spots, a come along coupled with other maneuvers can work wonders.
Yeah kind of what I was thinking would need done. Use some already downed wood as a pivot point, lift it slightly and jam some other wood under there and just try to slowly keep raising it at as I go.
Yeah – had the same idea and came back to suggest using another log as a fulcrum and levering it up. Another pair of hands is great for jamming more wood under there while it's lifted.
Might have to rope in the mrs, sure she'll be SUPER happy lol
But CARRRRROOLLL!!!! That kills people!
Yeah and Netflix can detect when you have screen recording software running on desktop. Doesn't stop rips from Netflix. It's a loosing battle
Not sure why I was downvoted, they have a downloaded self-hosted option. Free except for whatever infrastructure you would need to host it. This WILL be the absolute cheapest product you can find with the most features.
Reddit is reddit. Half the people are just screaming THATS NOT HOW THINGS ARE DONE. Like I haven't been in IT for a long as time. I know how things should be done, and what it would cost. I also know the customer, and their needs and what they will pay for. I wouldn't be looking to build something for them if I couldn't handle it or they wouldn't pay for it to be managed. Everyone assumes they know everything, which yeah some know more than me, that's life. But still people (some not all) miss the be a decent human part of the equation which is why a lot of IT reps get a bad rep, all the brain, 0 people skills
Ha no doubt. Something else to look into maybe:
Oh yeah they deff need to invest more in IT. Their budget is just so wonky, since they do disability they can have clients for YEARS before they even make a dime. Which is why I cut them some slack here and there caz ultimately they are trying to actual help people. But they do need to change some practices among other things. Just trying to keep everyone happy and increase my pay in the end lol
You might be able to remove the screens and add some thin weather stripping in the channels, then reinstall the screens. At a minimum, aim for a tape that matches the screens and won't goo all over with sun exposure.
That's actually not a bad idea! I like it. Are window trim and screens are all blacked out, so last season we just used black ductape which I was worried would pull all the paint and or damage the screens, but I think with a season of weathering it kinda just peeled off ez and didn't leave anything behind, which I was kinda shocked about
IT staff even highly paid ones Google most problems. We are just better at it than you. Given we also understand how to apply what we found but still.
Ive taught now two new trainees. Don't pretend like you know everything. There's too 1000x more in "IT" than what the average person thinks. You can't know it all. But customers can smell your BS.
Things that will definitely be released in my lifetime:
Oooo TES 6, that hurts my soul.
Drag and drop?
I do believe so can move them around but from what I've seen its being cached although idk where. So I'm afraid if I have her do it all. It will see the old sync and just re-order everything undoing all the work.
I was at a place once where I pushed a GPO to create a Desktop shortcut that went to the "Create a Ticket" webpage of the ticketing system. It reduced the amount of tickets that were created by emailing the ticketing system, which helped us since the webpage had different templates with required fields based on the Problem Type.
We need to dig into GPOs on site, but their AD and DC are virtual machines atm and its hit or miss when they actually take if they even do. Sometimes I log a new user in and boom there's the drives from GPOs. Sometimes its like ehhhh here's 2 of the drives. Other times its like nahh fam we ain't got no drive and we have to map them "manually". We have to run a powershell script. Which also sometimes just gives up and says no as well. Its a fun time
Just make a video showing how to do it. If they can't follow an instructional video, they are beyond help
You'd be surprised with some end users lol. We tried doing it securely through something with Synology at one point, but the users had to open notepad, put in their password, save it and then upload the file. Half of them didn't know what a txt file was. And I've even seen users trying to edit full blown PDFs in wordpad instead of the PDF editor they pay for and all have. I have no idea how that woman was functioning day to day
If you are talking about the metallic empty stand next to the weapon box, it's where a key or token was previously that you already collected, for example granting access to a new path.
Ahhh that would explain why they're empty
Take this to a legal advice sub. Generally non-competes have to be reasonable to be enforceable. More information about your industry, state & location (ie: densely populated city vs very sparsely populated rural area) are needed to determine if the terms are reasonable or not.
Noted, I'll throw it there as well.
I wouldn’t do it. Chances are, this company is calculating what they pay for the whole contract. You couldn’t reasonably do what a whole MSP can do by yourself. We are talking about every single ticket. It’s likely the company just feels like the contract is too expensive, and thinks they can ‘save’ by just hiring you to replace the MSP, but that’s not really a direct comparison. I’m sure you are very capable, but I’m sure you don’t want to deal with Outlook issues and printer tickets all day long.
Just on this client alone not counting any others. I am solo in charge of -
Whole lot of tape and plastic and a good paint sprayer
Did the AI get his baby hands right?
Best one we've seen a company had the CEOs credit card details just in a text doc on every PC in the company's desktop. They used it to order parts, and only have like 15-20 machines but still. That happened and no one saw an issue with it.
Run Rustdesk as a Docker container. I've used this image on my Unraid box for over a year now
Planning some more stuff out. Haven't really used Proxmox for anything prior. Any hardware specs I should be looking for? This I will be using the Rsewill RSV-Z2900U 2U Server case, with a 500w PSU, but that's about as far as I've gotten thus far lol.
Depending on your use case there's a few different ways to design a system ground-up. If it's a system that's meant just for you remotely accessing it, then the system requirements aren't as stringent and you could get away with a simple 6+ core/ 32GB/ Few TB/ 1G system.
It will just be so I and clients can access the ticket portal on the web with UVDesk, and then just the connection between me and the client with Rust.